FAQ’s

How long will my order take ?

As a general rule notebooks and planners take up to 10 working days (not including Saturdays/Sundays and Bank Holidays) Sticker orders are usually produced within 7 working days. This is often dependent on receiving logo files etc.

Can I order a custom cover design or colour scheme ?

Absolutely you can, I love creating new designs.There is an option in most categories to purchase a custom design. Depending on how complex your item is a custom order may incur additional charges which we will discuss during the initial enquiry

Do you have different size stickers ?

I only list the more popular sizes but it is possible to stock other sizes so please just message if you’re looking for different sizes and shapes

My foiling has some black specks in it … is this normal ?

As foiling is done by hand and most foiled pieces got through at least 2 different machines it is normal to see some black specs/ dots in the foiling. It doesn’t usually detract from the overall foil effect. If you’ve ordered stickers and some of them have black specks in you’ll probably find that I have actually included extra stickers to compensate.

How do I send you my logo ?

Logos/ additional details can be sent to info@studio17stationery.com

When will I receive my item?

All items are posted by 2nd class royal mail as standard unless you purchase the postage upgrade. You will normally receive an email or message confirmation when your item ships.

Will I receive a design draft prior to my order being made ?

If you have ordered a set design item and the only thing being changed is to add your names (for example with wedding stickers) then you will not be sent a design draft as standard. This is because the product design is not being amended sufficiently to need approval. If you have requested changes that alter the phyiscal appearance of a design or I need to change the layout to accomodate your request then you will be sent a design draft.